Why am I asked to accept new terms?
i-consult sometimes shows a dialog asking you to accept an updated Privacy Policy and Terms of Use before you can open your dashboard. Here's why, and what to do.
From time to time Akuru reissues the i-consult Privacy Policy or Terms of Use. When that happens, the next time you open your dashboard you see a dialog titled We have updated our terms, asking you to review and accept the updated documents before you continue.
This is expected. It appears whenever the Privacy Policy or Terms of Use changes, not because of anything wrong with your account.
What to do
Read the Privacy Policy and Terms of Use links in the dialog.
Tick the checkbox to confirm you have read and agree to both.
Select Continue.
The dialog closes and you go straight to your dashboard.
If you don't want to accept
Select Sign out. The dialog has no other way past it: your acceptance has to be current to keep using i-consult, so it stays open until you either accept or sign out.
If it doesn't work
Continue is greyed out
Tick the checkbox first. The button only enables once it's checked.
I get an error after selecting Continue
Try again. If it keeps failing, contact the Akuru team.
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