```callout kind="warning"
Practice managers and clinicians: please forward this article to the IT team or IT provider that manages your Genie integration. The steps below need to be carried out by them, on the server that hosts your i-scribe Genie integration.
```

**Who this affects:** All clinics with an i-scribe Genie integration.

**What's required:** Install the latest Akuru Sync Agent (version 0.8.49).

**When:** Today. Please complete this as soon as you receive this message.

## Instructions for your IT team

### Before you start

- These steps need to be done on whatever server or location hosts the i-scribe Genie integration agent. This varies between practices: it may be the Genie server, an application server, or a terminal server. If you're not sure which, contact i-scribe support and we'll help you locate it.
- You'll need **Administrator access** on that server.
- No reconfiguration is required. Existing settings, integration details and user mappings are retained. This is an update to the agent only.

### Step 1: Download and install the update

On the server that hosts the Genie integration agent, open the link below and follow the prompts through to completion:

[Download the Akuru Sync Agent](https://api.k.i-scribe.ai/v1/akuru-sync/download/windows)

You may need to right-click the downloaded file and select **Run as administrator** for the installation to complete successfully.

### Step 2: Log in and confirm the version

```steps
1. Open the Akuru Sync Agent and log in with the master password.
2. Confirm the agent is now running **version 0.8.49**.
```

If the version shown is lower than 0.8.49, the update hasn't applied. Re-run the installer as administrator, or contact us for help.

## Need help?

If you hit any issues, or you're not sure which server hosts the Genie integration, contact the i-scribe support team at **support@akuru.com.au**.