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How To Change, Remove, or Add an email Address To Your Account

Step 2 - Manage Account

Written by the Akuru clinical teamGeneralLast reviewed 2 July 2026

The most efficient way to do this is via your i-scribe account. If we were to change this manually for you, it requires multiple steps of identification for security reasons.

Summary:聽

Step 1 - Click settings

Step 2 - Manage Account Step 3 - Select "+ add email address" and/or Step 4 - Select "..." Step 5 - Set the new email address to primary

Detailed Steps:

Image 1 (below):

  • Arrow # 1: Click settings
  • Arrow # 2: Click "Manage Account"
    image Mar 03 2025 04 08 11 8710 AM png

Image 2 (below):

  • Arrow # 3:
    • If you need to add a new email address, click "Add email address"
      • It will say "Primary" next to your Primary email address. You can change which email address is your "Primary" address. This may be necessary to change for some EMR integrations.
  • Arrow #4:聽
    • If you want to either "Set as primary" or "Remove email", click the three dots and select the desired option (shown byArrow #5)
      • If you don't see the option "Set as Primary", it's because the email address is already set as you Primary email address.
image png Aug 28 2025 03 33 08 5581 AM

Please let us know if you have other questions

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