How to Re-Generate Backup Codes

Backup codes are a secondary method of accessing your account if you lose access to your authenticator app. This guide walks you through how to generate them.

Step 1: From your main i-scribe home page, select your "Profile" icon at the bottom-left corner (arrow #1 in the image below).

Step 2: Click Manage Account from the dropdown menu (arrow #2 in the image below).

Step 3: In the account settings sidebar, select Security (arrow #3 in the image below).

Step 4: Next to Backup Codes, click the three horizontal dots (⋯) (arrow #4 in the image below).

Step 5: Select Generate Backup Codes to create a new set (arrow #5 in the image below).

For more on how Akuru keeps your account and data secure, see the Akuru Trust Centre.