i-scribe outputs are typically plain text by default. This is because each EMR handles formatting differently, so plain text results in the fewest issues when you copy and paste into your EMR. However, you can turn this feature off.

This setting controls **bold text, headings, bullet points and some types of paragraph formatting**. Your note or letter content stays the same either way. You can switch between plain text and rich text at any time.

## Plain text (the default)

Plain text keeps your output laid out and easy to read. Line breaks, paragraph breaks, section labels and hyphen lists stay in place. What it leaves out is rich text formatting, like bold, heading styles and bullet points.

Your EMR or letterhead applies its own font and style.

## Rich text

Rich text adds styling on top: bold, heading styles, bullet points and numbered lists.

Rich text looks tidier in i-scribe, but every EMR handles formatting differently. When you paste it in, you might see odd spacing, the wrong font size, or stray symbols.

## Examples

Here's the same part of a note in each format. Where plain text uses a hyphen, rich text uses a bullet point.

**Rich text**

```callout kind="info"
**History**

- Chest pain on exertion for 3 weeks
- No shortness of breath

**Plan**

- Stress echo
- Review in 2 weeks
```

**Plain text**

```code language="text"
History
- Chest pain on exertion for 3 weeks
- No shortness of breath

Plan
- Stress echo
- Review in 2 weeks
```

## Which one should I use?

Most people should stay with plain text.

```callout kind="warning"
**If you'd like bold, headings and lists in your outputs, try rich text. If the formatting comes out wrong when you paste, switch back to plain text.**
```

For other ways to fix pasting problems, including how to check your EMR's template settings, see [My formatting doesn't work when pasting from i-scribe?](https://help.akuru.com/preview?id=42)

## How to switch between plain text and rich text

1. Log in to your i-scribe account.
2. Click the **Settings** cog in the top right (red box in the image below).

```image media="213" caption="Click the Settings cog"
```

3. Click **Preferences** (it opens by default).
4. Find **Plain-Text Outputs** (red boxes in the image below).
5. Click the toggle on the right. **On** gives you plain text. **Off** gives you rich text.

```image media="215" caption="Plain-Text Outputs switched on (plain text)"
```

```callout kind="info"
If you don't see this option in your settings, contact the i-scribe support team and we can make it available to you.
```

## What happens to outputs you've already generated

The setting only applies to new outputs. Outputs you've already generated stay as they were. To change an existing output, regenerate it after switching the setting.